BestFollows Privacy Policy

This Privacy Policy applies to personal information collected through the BestFollows website, dashboard, API, support channels, and related services.

It applies to creators, businesses, agencies, resellers, visitors, registered users, and other people who interact with BestFollows.

The information we collect depends on how you use BestFollows.

It may include:

• Account information.
• Contact information.
• Order information.
• Payment and transaction information.
• Social media links or usernames submitted for services.
• Support communications.
• Device and browser information.
• Website usage information.
• API-related information.
• Cookies and similar technology data.

We aim to collect only information reasonably needed to operate and improve BestFollows.

When you create an BestFollows account, we may collect information such as:

• Name or username.
• Email address.
• Account password in protected form.
• Account preferences.
• Account balance and transaction history.
• Registration date.
• Login and account activity.

This information helps us create, secure, and manage your account.

When you place an order, you may need to provide information required for the selected service.

Depending on the service, this may include:

• Social media profile URL.
• Post URL.
• Video URL.
• Page or channel URL.
• Public username.
• Quantity ordered.
• Selected service.
• Order status and history.

BestFollows normally does not require your social media account password to process standard SMM services.

When you add funds or make a payment, we may collect or receive transaction-related information such as:

• Payment amount.
• Transaction ID.
• Payment status.
• Payment method.
• Currency.
• Date and time of payment.
• Limited payer information provided by the payment processor.

Payments may be processed by third-party payment providers.

Where payment information is handled directly by a payment provider, that provider may process your financial information according to its own privacy policy.

When you access BestFollows, certain technical information may be collected automatically.

This may include:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Pages visited.
• Login activity.
• Referral information.
• Date and time of access.
• General website interaction data.

This information can help us maintain security, diagnose technical problems, understand website usage, and improve the user experience.

BestFollows may use personal information to:

• Create and manage user accounts.
• Process and track orders.
• Manage account balances and payments.
• Provide customer support.
• Respond to questions and requests.
• Maintain website and dashboard functionality.
• Provide API services.
• Detect fraud or suspicious activity.
• Protect accounts and platform security.
• Improve BestFollows services.
• Analyze website performance.
• Communicate important service or account updates.
• Meet applicable legal obligations.

We do not use personal information for purposes unrelated to operating BestFollows unless permitted by law or explained to you.

Information submitted with an order is used to provide the requested social media marketing service.

Some order information may need to be processed by service providers involved in delivering the selected service.

We aim to limit shared information to what is reasonably necessary for order processing.

If you contact BestFollows support, we may collect the information you provide in your message.

This can include:

• Name or username.
• Email address.
• Order ID.
• Transaction details.
• Screenshots.
• Technical information.
• Description of the issue.

Support information is used to understand and resolve your request.

When users access the BestFollows API, we may process technical and account information necessary to provide API functionality.

This may include:

• API credentials.
• API requests.
• Order information.
• Request timestamps.
• IP addresses.
• Error and activity logs.

API credentials should be kept private and protected from unauthorized access.

BestFollows may use cookies and similar technologies to keep the website functioning properly and improve the user experience.

Depending on the features enabled on the website, cookies may be used for:

• User login sessions.
• Account security.
• Website preferences.
• Performance monitoring.
• Analytics.
• Fraud prevention.
• Marketing or advertising, where applicable.

Some cookies may be necessary for the website to function correctly.

BestFollows may use analytics tools to understand how visitors interact with the website.

Analytics information may help us understand:

• Which pages are visited.
• How users navigate the site.
• General traffic patterns.
• Device and browser usage.
• Website performance.

If third-party analytics services are used, those providers may process information according to their own privacy policies.

BestFollows may share limited personal information with trusted third parties when reasonably necessary to operate the service.

These may include:

• Payment processors.
• Hosting and infrastructure providers.
• SMM service providers.
• Security providers.
• Analytics providers.
• Customer support tools.
• Professional advisers.
• Government or legal authorities where required by law.

We do not give third parties unrestricted access to user information simply because they work with BestFollows.

Third-party providers may process information on behalf of BestFollows to perform specific services.

Examples may include payment processing, hosting, order fulfillment, analytics, security, communications, and technical support.

These providers receive only the information reasonably required for their role, subject to applicable arrangements and legal requirements.

BestFollows may disclose information when reasonably necessary to:

• Comply with applicable law.
• Respond to valid legal requests.
• Protect the rights or safety of BestFollows or others.
• Investigate fraud or misuse.
• Enforce our Terms of Service.
• Protect the security of our systems.

We may also preserve information when legally required to do so.

If BestFollows is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

Where required, users will be provided with appropriate information regarding significant changes affecting their personal data.

BestFollows keeps personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on factors such as:

• Account activity.
• Order history.
• Payment records.
• Support requests.
• Fraud prevention.
• Security requirements.
• Legal or accounting obligations.
• Dispute resolution.

Some information may need to be retained after an account is closed where there is a legitimate or legal reason to keep it.

BestFollows uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, misuse, loss, or disclosure.

Security measures may include access controls, authentication systems, monitoring, and appropriate protection of stored information.

However, no online system can guarantee absolute security.

Users are also responsible for keeping their account credentials secure.

You should use a strong password and avoid sharing your BestFollows login details with other people.

If you believe your account has been accessed without permission, contact BestFollows support as soon as possible.

BestFollows may take additional steps to protect an account when suspicious activity is detected.

BestFollows processes social media links, usernames, and other information submitted by users when necessary to complete requested services.

Much of this information may already be publicly visible on the relevant social media platform.

Submitting information to BestFollows does not change the privacy settings or policies of the third-party social platform.

BestFollows services may interact with or relate to platforms such as Facebook, Instagram, YouTube, TikTok, Telegram, X, LinkedIn, SoundCloud, and others.

These platforms operate independently and maintain their own privacy practices.

BestFollows is not responsible for how third-party platforms collect, use, retain, or disclose information.

Users should review the privacy policies of the platforms they use.

The BestFollows website may contain links to third-party websites or services.

Once you leave BestFollows, this Privacy Policy does not control how another website handles your information.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request information about how data is used.
• Object to or restrict certain processing.
• Request a copy of eligible information.
• Withdraw consent where processing is based on consent.
• Opt out of certain uses or disclosures where applicable.

Some rights may be subject to legal exceptions or verification requirements.

To make a privacy request, contact BestFollows through the official support or contact options.

Before completing certain privacy requests, BestFollows may need to verify that the requester is the account owner or otherwise authorized to make the request.

Verification helps prevent unauthorized access, deletion, or disclosure of personal information.

We will request only information reasonably necessary for verification.

Users can update certain account information through the BestFollows dashboard where the relevant option is available.

If information cannot be changed directly from the account, contact support for assistance.

Keeping account information accurate helps us provide better service and protect your account.

Users may request closure or deletion of their BestFollows account through available account settings or official support channels.

Certain records may still be retained where reasonably necessary for legal, financial, fraud-prevention, security, or dispute-resolution purposes.

Deleting an account does not necessarily require immediate deletion of every record associated with previous transactions.

BestFollows may send service-related communications necessary for account operation, including order, payment, security, or policy updates.

Where promotional emails or marketing communications are used, users may be provided with a way to unsubscribe where required.

Opting out of promotional communications may not stop important transactional or security messages.

BestFollows may work with users and service providers in different countries.

As a result, information may be processed or stored outside the country where a user lives.

Where applicable, BestFollows will use appropriate measures for international transfers as required by relevant data protection laws.

BestFollows is not intended for children who are not legally permitted to enter into online service agreements or provide personal information without appropriate authorization.

If we learn that personal information from a child has been collected in violation of applicable law, we may take reasonable steps to remove it.

Parents or guardians who believe a child has provided information improperly may contact BestFollows.

BestFollows's handling of personal information should reflect the actual advertising, analytics, payment, and service-provider technologies used on the website.

Where applicable privacy law treats certain transfers of information as a “sale” or “sharing,” BestFollows will provide any notices or choices required by that law.

Users may contact BestFollows regarding applicable opt-out rights.

Where applicable data protection law requires a legal basis for processing personal information, BestFollows may rely on grounds such as:

• Performing a contract with the user.
• Taking steps requested before entering into a contract.
• Complying with legal obligations.
• Protecting legitimate business and security interests.
• User consent where required.

The applicable basis depends on the type of information and the reason it is processed.

BestFollows may update this Privacy Policy when our services, technologies, legal requirements, or data practices change.

The latest version will be published on this page with an updated revision date.

Users are encouraged to review this page periodically for significant changes.

If you have questions about this Privacy Policy or want to make a request regarding your personal information, contact BestFollows through the official Contact Us page or available support channels.

Please provide enough information for us to understand and respond to your request without sending unnecessary sensitive information.